
Contact us via the form below
Please include your mobile number and order number in your message for a faster process.
For all customer enquiries please get in touch via the form below and we'll be happy to help.
Getmello.co.uk FAQS
What is Mello?
getmello.co.uk is the home of finding your mellow state. We provide top quality hemp products containing less than 0.2% THC. Our products can contain CBD, H4CBD and HHC - Just find the wave that's right for you!
Is getmello.co.uk legit?
We are 100%, legit. Our reviews speak for themselves, check out reviews and socials. Our goal is to provide quality products at affordable prices, delivered fast.
How do I use getmello.co.uk?
Simply fill a cart full of your favourite cannabis goodies, go to the checkout and complete payment securely using our onsite checkout. Select your preferred delivery method, sit back and relax!
How long is delivery?
Choose from Tracked24 next day delivery or Next Day Guaranteed by 1pm delivery.
If you spend over £25 you can choose the No Rush Delivery Method for FREE. Choosing this method is for customers who are happy to wait a while for dispatch if need be. Sometimes up to 48 hours after the order has been placed. This does not include weekends, the order may take up to 2 working days to be dispatched. All Free No Rush orders are mainly received within 2-4 working days.
What if I encounter problems?
Should you have any difficulties, pre or post order, simply get in touch via the contact form below and we will review your enquiry and get back in touch if necessary.
Order Process
Once you have placed your order with us you will receive a confirmation email.
Shortly after this once your order is packed and dispatch you will receive an order dispatch email with tracking details for your peace of mind.
Your order will be dispatched on the same day if placed before 1:00pm.
Any orders placed after 1:00pm Mon-Fri will be dispatched next working day.
FREE NO RUSH Delivery may take up to 48 working hours to process before being dispatched.